Nizo Business
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Official WhatsApp Business API · Meta Tech Provider

Never miss a customer on WhatsApp again.

Bring your team, customer conversations and catalogue together on the official WhatsApp Business API. Reply from one shared inbox, with NizoAI helping customers day and night.

Create your free workspace Watch the 80-second video
  • Free 30-day trial, no payment to start
  • Replies in Swahili and English
  • Your WhatsApp account stays yours

Why businesses move to the WhatsApp Business API

An 80-second video: what the ordinary app puts at risk, and what changes with Nizo Business.

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Why the WhatsApp Business API

Your customers are already on WhatsApp. Is your business ready to answer them?

The ordinary WhatsApp and WhatsApp Business apps are built for one person on one phone. The official WhatsApp Business API, which Nizo Business connects you to as a Meta Tech Provider, is built for a business that has a team, a lot of customers and working hours.

Ordinary WhatsApp app
Nizo Business on the WhatsApp API
Who can reply
Ordinary WhatsApp appOne phone, so usually one person. When they are busy or away, customers wait.
Nizo Business on the WhatsApp APIYour whole team replies from one shared inbox, on any computer or phone.
After hours
Ordinary WhatsApp appMessages sent at night or on Sunday sit unread until someone opens the phone.
Nizo Business on the WhatsApp APINizoAI answers day and night from your catalogue, prices and opening hours.
Messaging many customers
Ordinary WhatsApp appBroadcast lists only reach people who saved your number, and mass forwarding can get a number restricted.
Nizo Business on the WhatsApp APICampaigns use Meta-approved templates and go to contacts whose consent you have recorded.
Customer history
Ordinary WhatsApp appStuck in one phone. Lost if the phone is lost or the staff member leaves.
Nizo Business on the WhatsApp APIEvery contact and conversation is saved in your workspace, where the team can find it.
Your products and prices
Ordinary WhatsApp appPhotos and prices get retyped into every chat.
Nizo Business on the WhatsApp APIOne catalogue link, and NizoAI can send the right product photo in the chat.
Connecting your systems
Ordinary WhatsApp appNone. Everything is copied by hand.
Nizo Business on the WhatsApp APIA messaging API lets your other Nizo systems, such as school or clinic software, send through your number.

You connect through Meta's official sign-up, and the WhatsApp Business account stays in your name. Meta bills WhatsApp messages directly to your account, and replies sent within 24 hours of a customer's message are free. Nizo never adds a charge on top of WhatsApp messages.

NizoAI · day and night

A customer asks at midnight. NizoAI answers straight away.

Most customers ask the same things: the price, whether an item is in stock, where you are, what time you open. NizoAI answers those on your WhatsApp number at any hour, using only what your business has published. Your team starts the day with conversations already answered, not a pile of unread messages.

  • Answers from your own informationIt uses your catalogue, prices, locations, opening hours and approved answers. It never makes up a price or a promise.
  • Swahili and EnglishIt replies in the language your customer wrote in.
  • Knows when to call a personComplaints, refunds and anything it cannot answer go to your team, and the conversation is marked urgent.
  • Always labelledEvery automatic reply is marked 🤖 NizoAI. You choose which numbers it answers on, and you can switch it off at any time.
Try NizoAI free Chat with a demo now

Automatic replies are included on Growth and Scale. Every paid plan includes NizoAI reply drafts for your team.

Built for day-to-day business

Tools to help you find, serve and keep customers

Start with the parts your business needs now. Add more as your customer relationships grow.

Know your customers

Keep contacts and their conversation history together. Record consent and follow up with context instead of searching across tools.

Manage WhatsApp conversations

Connect your business number, reply from a shared inbox and give teammates access to customer conversations.

Publish a product and service catalogue

Showcase what you sell with descriptions, prices, images and availability on a shareable public page. Customers can ask about an item on WhatsApp.

Capture inquiries and orders

Keep catalogue inquiries in view. You can also enable mobile money orders that pay directly into your own AzamPay account.

Plan customer outreach

Organise campaigns and approved WhatsApp templates, with contacts and consent in the same workspace.

Bring your team along

Invite teammates and manage access to the shared workspace, so customer work does not depend on one person's phone.

See it working

Open a finished catalogue

These sample businesses show what your customers would see. Browse the items, then try asking about one.

Electronics & repairs

Kilele Electronics

Specifications, warranties, repair services

Open sample
Fashion & tailoring

Neema Fashion House

Sizes and colours, made-to-measure tailoring

Open sample
Restaurant & catering

Mama Zawadi Kitchen

A menu, sold-out dishes, catering per guest

Open sample
Beauty salon & barber

Glow Beauty Salon

Services with durations and bookings

Open sample
Hardware & building

Imara Hardware

Unit and bulk prices, delivery to site

Open sample
Clinic & laboratory

Afya Njema Clinic

Consultations and tests with prices and times

Open sample
School

Tumaini Academy

Fees per term, admissions, school shop

Open sample
General supplies

Baraka General Supplies

Carton prices, LPO quotations, office delivery

Open sample
A practical place to begin

Get started in three steps

Bring your existing customer workflow into one workspace at your pace.

  1. Create your workspace

    Set up your business profile and invite the people who help you serve customers.

  2. Add your customers and offer

    Connect your WhatsApp number through Meta's official sign-up, then add your contacts and the products or services you sell.

  3. Turn on NizoAI and grow

    Let NizoAI answer day and night while your team handles the conversations that need a person.

Simple pricing in TZS

Start free. Pay only when it is working for you.

Every workspace starts with a free 30-day trial. Pay monthly or yearly by mobile money, and a yearly plan costs the same as ten months.

Free trial

TZS 0

30 days, no payment to start

  • 3 team members
  • 20 products and services
  • 50 NizoAI credits
  • Messaging API included
  • Automatic replies on request
Start free trial

Starter

TZS 30,000 /month

or TZS 300,000 a year

  • 5 team members, 2 locations
  • 200 products and services
  • 500 NizoAI credits a month
  • Unlimited WhatsApp campaign recipients
Choose Starter
Most popular

Growth

TZS 75,000 /month

or TZS 750,000 a year

  • 15 team members, 5 locations
  • 1,000 products and services
  • 2,500 NizoAI credits a month
  • NizoAI automatic replies, day and night
  • Messaging API included
Choose Growth

Scale

TZS 150,000 /month

or TZS 1,500,000 a year

  • 40 team members, 15 locations
  • 5,000 products and services
  • 10,000 NizoAI credits a month
  • NizoAI automatic replies
  • Messaging API included
Choose Scale

WhatsApp messages are billed by Meta to your own account, not by Nizo. Need more NizoAI answers? Extra credits start at TZS 4,000 for 100.

Questions

Before you sign up

Do I need to stop using my WhatsApp?

No. Your customers keep messaging you on WhatsApp exactly as before. The difference is on your side: the conversations arrive in a shared inbox your team can work from, with NizoAI helping.

Who pays for WhatsApp messages?

Meta bills WhatsApp directly to your own WhatsApp Business account, and Nizo does not add a charge on top. Replies sent within 24 hours of a customer's message are free. Messages you start yourself, such as marketing campaigns, use Meta-approved templates and are charged by Meta.

Will my customers know they are talking to AI?

Yes. Every automatic reply is labelled 🤖 NizoAI. When a customer needs a person, or asks something NizoAI cannot answer from your information, the conversation goes to your team.

Can NizoAI give a customer the wrong price?

NizoAI only answers from the prices and details you publish in your workspace. If something is not there, it says so and passes the conversation to your team instead of guessing.

What happens when my trial ends?

Choose a plan and pay by mobile money. If you don't, your workspace moves to the Free plan: your data stays, and you can still send messages and campaigns.

Can someone set it up for me?

Yes. Setting up yourself is free. If you would like the Nizo team to set up your workspace and WhatsApp connection with you, assisted setup costs TZS 50,000 once. Contact us below.

Talk to the Nizo team

Have a question? We're here to help.

Ask us for a demo or help connecting WhatsApp, or ask whether Nizo Business fits your business. You will talk to real people at Nizo Technologies.

WhatsApp the Nizo team+255 780 944 606

Questions, demos and help getting started
Call or SMS+255 752 33 44 74
+255 673 15 33 56

Talk to a person on the Nizo team

Email[email protected]

For quotations, partnerships and support
OfficeKalimaji Street, Moshono

Arusha, Tanzania

Answer every customer, even while you sleep.

Create your workspace in minutes. You get 30 days free, with no payment to start.

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